4/07/2008

High Touch with Customer Care

Thanks to everyone who attended High Touch with Customer Care at the 2008 Computers in Libraries conference on March 7, 2008. Here is the .pdf of the presentation:

High Touch with Customer Care

Remember that automating processes and services means more personal interaction and better service, not less.

1 comment:

Steele Memorial Library Project - New Teen Space

The Kimberly Bolan and Associates' team is excited to be working with the Chemung County Library District on the planning and design o...