Thanks to everyone who attended High Touch with Customer Care at the 2008 Computers in Libraries conference on March 7, 2008. Here is the .pdf of the presentation:
High Touch with Customer Care
Remember that automating processes and services means more personal interaction and better service, not less.
Subscribe to:
Post Comments (Atom)
Kim Bolan, MLS, Bolsters Ratio's National Library Design Expertise
Rob and I are excited to announce that Jessica Edwards and I have joined Ratio Architects where we will continue to focus on planning a...
-
It's not a secret that I'm a huge fan of face out or "flip-through" shelving for children's libraries. Face out c... -
Kimberly Bolan and Associates (KBA) is excited to announce the opening of the newly remodeled children's space at the Anderson (IN) Publ... -
Several of you have inquired with KBA about acquiring a "teaching kitchen" for your library for indoor and outdoor programming use...
Nice Blog , thanks for sharing the information
ReplyDelete